OSJDEβ„’ / INFORMATION

Privacy Policy

Last Updated: October 20, 2026

At OSJDEβ„’, we respect your privacy and recognize the importance of handling personal information responsibly. This Privacy Policy describes the types of information that may be collected when you browse our website, purchase products, subscribe to communications, or contact our customer service team.

It also explains how information may be used, disclosed, and managed in connection with our online store.

By using our website, you acknowledge the practices described in this policy, subject to any rights and requirements applicable under the laws governing your personal information.

1. Information We Collect

The information we collect depends on how you interact with our store and which features you choose to use.

Information You Provide

When placing an order, requesting assistance, or subscribing to our communications, you may provide information such as:

  • Name and contact information, including email address and telephone number

  • Shipping and billing addresses

  • Order details, purchase history, and transaction references

  • Information included in messages sent to our customer support team

  • Email preferences and subscription choices

Payment Information

When you make a purchase, payment information is handled through the payment methods and processing services available at checkout. The information processed depends on the payment method selected and the requirements of the relevant provider.

Information Collected Automatically

When you visit our website, certain technical and browsing information may be collected, depending on our website configuration and your privacy preferences. This may include:

  • IP address and general device information

  • Browser type, operating system, and language settings

  • Pages viewed, interactions, and browsing activity

  • Cookie identifiers and similar technical data

2. How We Use Your Information

OSJDEβ„’ may use collected information for the following purposes:

Order Management β€” To process purchases, confirm transactions, arrange fulfillment, and communicate relevant order updates.

Customer Assistance β€” To respond to questions, investigate order issues, and provide support when requested.

Website Operations β€” To maintain website functionality, improve navigation, and understand how visitors interact with our store.

Communications β€” To send transactional messages and, where permitted and applicable, promotional emails based on your preferences.

Security and Fraud Prevention β€” To help identify suspicious activity, protect transactions, and maintain the integrity of our services.

Legal Compliance β€” To meet applicable legal obligations and respond to valid legal requests.

We use information only for purposes that are appropriate to the context in which it was collected and permitted under applicable law.

3. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Depending on the service involved, these measures may include access restrictions, security controls, and the use of payment providers that implement their own transaction protection procedures.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security under every circumstance.

Payment information is handled according to the arrangements and practices of the applicable payment provider. Please avoid sending full payment card details, passwords, or other sensitive financial credentials through ordinary email.

4. Sharing with Third Parties

We may disclose personal information to third parties when reasonably necessary to operate our store, fulfill your requests, or meet applicable legal obligations.

These parties may include:

  • E-commerce and hosting providers that support website operations

  • Payment processors that facilitate transactions

  • Shipping and fulfillment providers that help deliver orders

  • Customer support and communication services that assist with inquiries

  • Analytics and advertising providers, where these tools are enabled and applicable

Some third-party services may process information according to their own privacy policies and contractual arrangements.

If analytics or advertising integrations, such as Meta or Google services, are enabled on our website, those services may collect or receive certain information through cookies, pixels, or similar technologies, subject to applicable settings and requirements.

We do not make an unconditional promise that information is never shared. Any disclosure, sale, or sharing of personal information for advertising purposes will be handled in accordance with applicable law and the choices available to you.

5. Cookies and Tracking

Our website may use cookies and similar technologies to support browsing, maintain shopping cart functionality, understand website performance, and support marketing activities where enabled.

These technologies may serve different purposes:

Essential Cookies β€” Support core website functions, including cart operations and checkout.

Analytics Cookies β€” Help us understand visitor activity and evaluate website performance, where enabled.

Marketing Cookies β€” May be used to measure advertising effectiveness or deliver more relevant promotional content, where enabled.

Cookie availability depends on our website configuration, third-party integrations, and applicable consent requirements.

You can manage certain cookies through your browser settings and, where provided, our cookie preference controls. Disabling some cookies may affect the availability or functionality of certain website features.

6. Third-Party Links

Our website may contain links to external websites, payment services, or other third-party platforms for your convenience.

Once you access an external service, its own privacy practices, terms, and security procedures may apply. OSJDEβ„’ does not control the privacy policies or content of independent third-party websites.

We recommend reviewing the applicable privacy information before providing personal information to an external service.

7. California Privacy Rights (CalOPPA)

Visitors may be entitled to certain privacy rights under California law and other applicable privacy legislation, depending on their circumstances.

Where applicable, these rights may include the ability to:

  • Request access to certain personal information we maintain

  • Request correction of inaccurate information

  • Request deletion of eligible personal information

  • Opt out of certain uses or disclosures of personal information where the law provides that right

  • Receive information about relevant privacy practices

California residents may also have rights under the California Online Privacy Protection Act (CalOPPA), where applicable.

Browser-based Do Not Track signals and other privacy preference mechanisms may receive different treatment depending on the technologies used by our website and the legal requirements that apply. We do not represent that every browser signal is automatically recognized by every third-party service.

To submit a privacy request or ask about your available rights, contact service@osjde.com. We may need to verify your identity before processing certain requests.

8. Children’s Privacy

Our online store is not intended to knowingly collect personal information directly from children under the age of 13 without the legally required authorization.

If we become aware that personal information has been collected from a child in circumstances that require deletion or other corrective action, we will take appropriate steps in accordance with applicable law.

A parent or legal guardian who believes that a child has provided personal information to us may contact service@osjde.com so that we can review the concern.

9. Data Breaches

We maintain reasonable measures intended to help protect information handled through our store. However, security incidents cannot be ruled out entirely.

If we identify a personal data breach affecting information for which we are responsible, we will assess the circumstances and take appropriate steps to investigate, contain, and address the incident.

Where notification is required by applicable law, we will notify affected individuals and relevant authorities in accordance with the applicable requirements and timeframes.

10. Email Communications

We may use your email address to send messages related to purchases, order status, customer support, or other necessary service communications.

If you subscribe to promotional communications, we may also send product updates, collection announcements, and other marketing messages where permitted.

You can unsubscribe from marketing emails using the unsubscribe link included in those messages. Your request will be handled in accordance with applicable requirements.

Please note that opting out of promotional emails does not necessarily stop essential transactional or service-related communications associated with an order or an ongoing request.

11. Your Choices

Depending on the information involved and the laws that apply, you may be able to:

  • Update certain account or contact details

  • Request access to, correction of, or deletion of eligible personal information

  • Withdraw consent where processing relies on consent

  • Unsubscribe from promotional emails

  • Adjust available cookie or advertising preferences

  • Ask questions about how your information is handled

To exercise an applicable right, contact service@osjde.com and describe your request. We may request additional information to verify your identity and determine how the request can be fulfilled.

Some information may need to be retained where required by law, for legitimate recordkeeping, or to resolve disputes and protect legal rights.

12. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy request, or need clarification regarding the handling of your personal information, please contact us using the details below.

Brand: OSJDEβ„’

Owner: Li Yuanyuan

Company: Dongguan Hong Ye Network Technology Co., Ltd.

Business Address: Room 201, No. 10, Tangbei Street, Nancheng Sub-district, Dongguan City, Guangdong Province, China

Phone: +86 18665250795

Email: service@osjde.com

Customer Service Hours: 8:00 AM - 10:00 PM Daily

We will review your inquiry and respond as appropriate, subject to the nature of your request and any applicable legal requirements.